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Teleradiology Contract Up for Renewal? 10 Questions to Consider First!

by excalibur

#1:  Are you staying with your current provider to avoid the hassle of credentialing new physicians?

Working with a provider that is Joint Commission Accredited means that you can utilize “Credentialing by Proxy”. CMS allows the governing body of a hospital or CAH (Critical Access hospitals) whose patients are receiving telemedicine services to grant privileges in reliance on the credentialing and privileging decisions made by the distant-site hospital. This also permits hospitals and CAHs to rely on credentialing and privileging decisions made by “distant-site telemedicine entities,” such as teleradiology groups and ambulatory surgery centers. Excalibur Healthcare is Joint Commission accredited and strives to provide reasonable assurance that our doctors meet or exceed hospital or CAH requirements.

#2:  Is your teleradiology provider able to provide you with final interpretations?

With a roster of US-based, board-certified, fellowship-trained radiologists from reputable medical institutions means that you have access to final interpretations.  Final interpretations provide the most cost-effective use of your teleradiology dollars and decrease the workload for your current radiology group by eliminating the need for re-reading the overnight exams.

#3:  Is your current provider physician owned and operated?

Physician owners empathize with your clinical requirements and are more responsive to your needs as a practicing physician. Many of the largest teleradiology companies are publicly held corporations run by businessmen responding to the demands of the stockholders rather than to your needs. When you have a clinical need, having a physician respond directly to your request rather than a corporate entity leads to a more patient-centric response.

#4:  How responsive is the company to your questions and concerns/are you able to call the corporate office and ask to speak with the owner/CEO?

Having direct access to the business owner leads to a more personalized approach to addressing your needs. This streamlines the process and cuts down on any delays that may be experienced when dealing with a corporate entity that must answer to a board to affect change.

#5:  Does your remote radiology service provider give you the flexibility you need?

We know that there are situations when practices/facilities face unexpected staffing shortages and nighthawk services are not enough.  At those times you need a partner that is able to provide interpretations for daytime reads as well. If your current solution does not provide you with back up/overflow-services with a single phone call, you need to change to a company that can meet your demand at a moment’s notice.

#6:  Ask your staff how they view your current provider.

We know that many times the in-house staff can provide the best insights as to how we are doing.  It’s important that you consider their feedback at contract renewal as well.

#7:  Technologists: Are the radiologists accessible for questions or suggestions on scanning protocols?

Radiologist support is essential when there are patients awaiting scans.  A dedicated group of radiologists should be assigned to your practice to facilitate timely communications that lead to improved patient outcomes and fewer repeat scans.

#8:  Practice Manager: Are the reports timely and is the quality of service consistent?

Often the Practice Manager is the one who must apologize to the referring physicians if there is a delay in report availability. Consistency is key to maintaining your referral base. There is nothing more important than receiving quality, timely reports from a partner you can trust to deliver 24/7/365.

#9:  Physicians:  Are they satisfied with reports they receive and are the radiologists readily available for consultations should they have questions?

A designated group of radiologists assigned to each client, who are available to discuss patient history and symptoms facilitates the highest quality reports and best possible patient outcomes. Having a smaller cadre of radiologists reduces the burden of credentialing a large number of physicians and allows for a closer working relationship with your staff. These physicians actually get to know your clinicians and technicians and you get to know them. Your radiologists should be a phone call away and services should be the same as if they were just down the hall…if not, a new solution is in order.

#10:  Are you getting the most out of your current teleradiology service provider?

A quality provider is there for you 24/7/365. Value added services should be part of the package, such as assistance with ACR Accreditation and the development of imaging protocols. Service, efficiency, accessibility and costs must be carefully evaluated.  If you have question marks in any or all of these areas, we ask you to consider an alternative teleradiology solution…
Excalibur Healthcare. 

If you find that your current teleradiology provider isn’t serving your needs 100%, contact Excalibur. Speak directly with Arthur J. Greene, M.D./President, a board certified radiologist, who understands the demands of your practice or facility, because he has been in your shoes. Our team will provide you with a customized teleradiology solution, designed to solve your unique challenges.  Our approach is not one-size fits all. We know that your requirements are unique and we take the time to get to know you and your staff and you have the opportunity to know us as well. Our relationships are what set us apart from our competitors…we are here for you! Excalibur has 20 plus years of extensive experience providing teleradiology services. Call us at 888.212.4422 or email info@excaliburmed.com

Teleradiology Services

 

Filed Under: General Tagged With: Artificial Intelligence, radiologists, radiology, teleradiology contract, teleradiology pricing, teleradiology services

Teleradiology beyond COVID-19

by excalibur

Teleradiology services can support health systems, clinics, rural health, critical access hospitals, retail health centers and government medical centers. Part of the growth in teleradiology came from the COVID-19 pandemic and will continue with the recovery of diagnostic imaging post-pandemic.

The advancements in technology, shortage of qualified radiologists and physicians and the need for improved diagnostic services has prompted hospitals, radiology groups, clinics and medical imaging facilities to implement teleradiology services.

Teleradiology Services

Teleradiology growth and outlooks beyond 2020:

Allied Market Research’s report, titled “Teleradiology Market” stated “The global teleradiology market accounted for $2,709 million in 2017 and is expected to reach $10,621 million by 2025 with a CAGR of 18.4% from 2018 to 2025.”

With the financial constraints in the healthcare system, Teleradiology improves overall radiologist workflow, patient care and can be cost-effective by reducing on-site costs. Teleradiology service provides coverage during the most challenging times during nighthawk hours which is why many healthcare facilities choose to outsource to ensure 24/7 diagnostic imaging timely for providers and patients.

Click to view: Teleradiology Infographic: Benefits to Healthcare

If you are looking for teleradiology (telehealth) services whether it is to make a switch or to consider teleradiology, we’d enjoy talking with you to see how we can work together to support your medical imaging needs with customized and cost-effective teleradiology solutions for your company.

Call us at 856.231.4300 or learn more about Excalibur Healthcare at excaliburmed.com

Filed Under: General Tagged With: critical access hospitals, diagnostic imaging, health system, radiology, rural health, teleradiology

Critical times in health care lead to important decisions about Teleradiology

by excalibur

  • Company Stability
  • Peace of Mind
  • Patient Centric Service

Choose Excalibur Healthcare

Excalibur has more than 20 years of experience — a company with stability, security and testimonials from our partnered facilities and healthcare providers. When you want personalized service with physicians that build one-on-one relationships with your medical facility, clinicians, or radiology practice, consider Excalibur as your main support for teleradiology services.

Teleradiology Benefits for Health Systems

Trends in radiology and medical imaging industry continues to quickly change the healthcare landscape affecting radiologists, healthcare facilities and radiology groups.

Challenges in Radiology
  • Mednax to sell vRad radiology business and the company “now owes about $1.66 billion in net unpaid debt.”1,2
  • Medical imaging volume has been sharply impacted where “exam volumes have seen declines of between 40% and 90%”3
  • Shut down of radiology companies due to lack of funding (i.e., Aris Radiology) or due to mergers4,5
  • Shortage of Physicians6
  • Budget constraints to hire in-house radiologists
  • Getting 24/7 coverage for medical imaging readings during emergency, day and nighthawk times

Read more about these challenges as sourced below.

Sources:
1Radiology Business News, Marty Stempniak | June 05, 2020 | Healthcare Economics & Policy
2Mednax to sell its $550M Radiology Solutions business line, change name back to Pediatrix
3AuntMinnie.com, Kate Madden Yee. Private radiology practices hit hard by COVID-19. July 17, 2020
4COVID or Not, Big Money is Buying Radiology Practices. Should Yours Be Selling? Julie Ritzer Ross | April 29, 2020 | Radiology Practice
5AuntMinnie.com, Erik L. Ridley. National radiology group Aris shuts down. March 17, 2020.
6Association of American Medical Colleges (AAMC). Patrick Boyle, U.S. physician shortage growing. June 26, 2020

Check out: Teleradiology Infographic: Benefits for Healthcare

Sign up for FREE to get great content from Excalibur’s Top 5 Daily news, data and trends in healthcare

Find out how Excalibur can support health systems, outpatient diagnostic centers, rural health and critical access hospitals medical imaging needs with stability, peace of mind and patient centric service.

Call 888.212.4422 or email us at info@excaliburmed.com

 

Filed Under: General Tagged With: healthcare, radiology, telehealth, teleradiology, virtual careelehealth

Make the Switch and Feel Secure with Teleradiology

by excalibur

Longevity, Experience and Patient-Centric Approach to Healthcare

Excalibur Healthcare has been well-established for more than 20 years providing teleradiology services. When choosing a teleradiology company to support your facility it is important to look for two things: quality of service and the attention to the facility’s unique needs. We continue to serve you on a a personal level, unlike larger corporate radiology companies. We have a consistent group of radiologists to give you the ability to know them on a one to one basis. The radiology team is available to you 24/7 for consulting.
We strive to make your lives and those of your patients uncomplicated.

Make the Switch and Feel Secure
– Facilities of all sizes can benefit from teleradiology to help reduce radiology costs
– Get the turnaround times that you need for imaging results
– Get cost-effective teleradiology solutions with personalized and high quality of service
– Improved access make facilities more competitive and better able to service the needs of patients
– Better patient outcomes
– 24/7 Physician and IT Operations coverage

With the ever-changing healthcare environment when it comes to medical imaging, recent news will have an impact on the radiology industry, healthcare facilities and radiologists. Read more news about:

Teleradiology Services and the Physician Shortage

Join our team of radiologists and feel secure working with a company that establishes and maintain 24/7 operations necessary to successfully meet the requirements of any healthcare facilities of any size from healthcare systems, rural health, medical practices to mobile imaging companies.

In the rapidly-changing business of healthcare, look to Excalibur’s years and experience for guidance and support.

Find out how Excalibur Healthcare can provide long-term stability and support to radiologists and physicians across specialties.
Learn why medical practices choose to partner with Excalibur because of our Patient-Centric approach to healthcare.

Contact us 888.212.4422 or visit excaliburmed.com

Check out: Teleradiology Infographic: Benefits for Healthcare

Sign up for FREE to get great content from Excalibur’s Top 5 Daily news, data and trends in healthcare

Teleradiology Services

Filed Under: General Tagged With: medical imaging, radiology, telemedicine and teleradiology

Why Choose Excalibur Healthcare for Teleradiology?

by excalibur

Longevity, Experience and Patient-Centric Approach in Healthcare

Excalibur Healthcare has been established for over two decades with longevity in providing teleradiology services and has met the surge and emerging changes post-COVID-19.

Find out how Excalibur Healthcare can provide long-term stability and support to radiologists and physicians across specialties. Learn why medical practices choose to partner with Excalibur because of our Patient-Centric approach to healthcare.

Join our team of radiologists and feel secure working with a company that establishes and maintain 24/7 operations necessary to successfully meet the requirements of any healthcare facilities of any size from healthcare systems, rural health, medical practices to mobile imaging companies.

In the rapidly-changing business of healthcare, look to Excalibur’s years and experience for guidance and support.

Visit excaliburmed.com or contact us at 888.212.4422

Filed Under: General Tagged With: healthcare, hospitals, medical, medical diagnostics, medical imaging, MEDNAX, radiology, teleradiology, vRad

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